Privacy Policy

Introduction

Welcome to Otter Mortgage Team (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our ottermortgage.com (the “Site”). Please read this policy carefully. If you do not agree with its terms, please do not use our Site.

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our Site, including:

  • Personal Information: Name, email address, phone number, and any other information you provide through forms.
  • Automatically Collected Information: IP address, browser type, operating system, referring URLs, browsing behavior, and cookies.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Site;
  • Improve user experience and customer service;
  • Send you updates, marketing communications, and promotional offers;
  • Comply with legal obligations.

Sharing Your Information

We do not sell your personal information. However, we may share your information with third parties in the following cases:

  • Service providers who assist us in operating our Site;
  • If required by law or legal process;
  • To protect our rights, privacy, safety, or property.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze trends, administer the Site, and track users’ movements. You can control cookie preferences through your browser settings.

Data Security

We take reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including access, correction, deletion, and opting out of marketing communications.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Otter Mortgage Team
Branch NMLS#2698613
4000 S. Faber Place Drive
Suite 300
Charleston SC, 29405
info@ottermortgage.com
843.557.3926